Synseal Group has started the New Year off to a fresh start with the introduction of an innovative new customer service system. With the launch of Synseal Group Helpdesk, customers can now track their enquiries in real time, find out who is dealing with their query, and give customer feedback on the service received. The software generates a unique ticket number when an enquiry is logged from a telephone call or via an email enquiry. The ticket number can be tracked by customers from a link they receive in their acknowledgement email, as well as by Synseal teams involved in […]
from MyTradeTV » Glazing http://www.mytrade.tv/2017/01/05/fresh-start-to-the-new-year/
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